Terms and Conditions
About Us Classic Hi-Fi & Home Cinema are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contact page.
Our Contact details:
Classic Hi-Fi & Home Cinema
School Lane Kettering Northants NN16 0DH United Kingdom
Phone: 0845 2244047
Email: sales [at] classic-hi-fi [dot] co [dot] uk
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa, Mastercard and Switch/Maestro. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Free for all of the United Kingdom. If your item is not in stock, we will back order it for you.
We only deliver to the the address shown on your credit card statement.
Delivery Schedule We deliver your order right away. We will always try to send your order to you as quickly as possible.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK, 20% VAT is added.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. If you are unhappy with your order please contact us so we may try to resolve your problem.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 2244047
or write to us at Classic Hi-Fi & Home Cinema School Lane Kettering Northants NN16 0DH United Kingdom
Privacy Policy Classic Hi-Fi has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the Classic Hi-Fi web site.
Classic Hi-Fi do not disclose customers information to third parties. Cookies are used on the shopping site, but only to keep track of the contents of your shopping basket once you have selected an item.
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Your IP address may be used to gather broad demographic information. This site contains links to other sites. Classic Hi-Fi is not responsible for the privacy practices or the content of such Web sites.
Our shopping site uses an order form for customers to request information, products, and services. We collect visitors' contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customers' contact information is used to get in touch with the customer when necessary. Financial information that is collected is used to bill the user for products and services.
We will not send untargeted mass-marketing emails to people we have never had any contact with before. Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.
WEEE
Dumping electrical items can be harmful to the environment, threatening both local wildlife and human health by contaminating the soil and leaching hazardous materials into our water supplies. To stop this, we now offer to recycle your old electrical items on a like-for-like basis. This means that if you buy any electrical equipment with us you can return your old one like for like within 28 days of purchase. We will then safely dispose of your old item, free of charge. If you purchase an item from us online and wish to return a like product to us you are responsible for any transportation costs incurred in getting it back to us. You can find our address above. In taking advantage of the WEEE directive, you are directly helping reduce the level of electrical waste found in landfill. Well done. We are also legally required to tell you what this symbol means:
This symbol is to remind you that your old electronics should be recycled, and not dumped. It does not mean “no wheelie bins”. It is a symbol for “please don’t put used or new electrical items in your bin”.
